Adriatic Express LLC ("Adriatic Express," "we," "us," or "our") is a motor carrier based in Des Plaines, Illinois (USDOT 2597980, MC 912157). This Privacy Policy explains what personal information we collect through www.adriaticexp.com (the "Site"), how we use and share it, and the choices you have.

1. Information we collect

Information you give us

When you use our contact / quote form, call, text, or email us, we may collect:

• Name and company name
• Email address and phone number
• Shipment details: pickup and delivery city/ZIP, service type, pickup date, and any notes you add
• For driver inquiries: years of driving experience and anything else you choose to send us

Driver applications

Our online driver application is hosted by a third-party provider (DriverAppOnline / IntelliApp). Information you submit there, and the background checks required by federal law, are described in our Driver Applicant Privacy Notice.

Information collected automatically

Like most websites, our Site and its hosting platform automatically receive technical data such as IP address, browser type, device type, pages visited, referring page, and date/time of visit. Embedded content (for example, Google Maps) may also set cookies. See our Cookie Policy.

We do not knowingly collect sensitive information such as Social Security numbers, financial account numbers, or biometric data through this Site.

2. How we use information

We use personal information to:

• Respond to quote requests, questions, and driver inquiries
• Arrange, dispatch, and invoice freight shipments
• Contact you by phone, email, or text message about your request
• Recruit and evaluate drivers
• Operate, secure, and improve the Site
• Comply with legal obligations, including FMCSA and DOT recordkeeping rules
• Protect our rights and prevent fraud or misuse

We do not use your information for automated decision-making that produces legal effects about you.

3. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share information only with:

• Service providers that help us run our business (website hosting, email, phone/SMS services, the driver application platform, background-screening companies) and who may use it only to provide services to us
• Shippers, receivers, and brokers as needed to complete a shipment you requested (for example, pickup and delivery contacts)
• Government authorities when required by law, regulation, subpoena, or to comply with FMCSA/DOT requirements
• A successor business in connection with a merger, sale, or reorganization of our company
• Others with your consent

Text messaging: Mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for their marketing or promotional purposes. See our SMS Terms.

4. Data retention

We keep personal information only as long as needed for the purposes above. Quote and shipping records are generally retained for up to [CONFIRM: 7] years for tax, billing, and claims purposes. Driver qualification records are kept as required by federal regulations (see the Driver Applicant Privacy Notice). Inquiries that do not lead to business are deleted after [CONFIRM: 2] years.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you as required by the Illinois Personal Information Protection Act and other applicable law.

6. Your choices and rights

• Review or correct your information: email us at the address below and we will update or correct the information we hold about you.
• Delete your information: you may ask us to delete your information, subject to records we must keep by law.
• Opt out of emails: reply "unsubscribe" or email us.
• Opt out of texts: reply STOP to any text message.

Residents of states with consumer privacy laws (for example California, Colorado, Connecticut, Virginia, Texas, Oregon and others) may have additional rights, such as access, correction, deletion, portability, and the right to opt out of sale, targeted advertising, or profiling. We honor these requests regardless of where you live. We will verify your identity before acting on a request and will not discriminate against you for exercising your rights. You may use an authorized agent, and you may appeal a denied request by replying to our decision.

7. Do Not Track and Global Privacy Control

Our Site does not currently respond differently to "Do Not Track" browser signals. Because we do not sell personal information or use it for targeted advertising, a Global Privacy Control (GPC) signal does not change how we handle your data. If that changes, we will honor GPC as an opt-out request.

8. Third-party sites and services

Our Site links to and embeds third-party services, including Google Maps and our external driver application. Their privacy practices are governed by their own policies, not this one.

9. Children's privacy

Our Site is intended for businesses and adult job applicants. We do not knowingly collect personal information from children under 13 (or under 16 where state law applies). If you believe a child has sent us information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. If changes are material, we will post a notice on the Site.

11. Contact us

Adriatic Express LLC
2720 S River Rd, Ste 218
Des Plaines, IL 60018
Email: [CONFIRM: dispatch@adriaticexp.com — or create privacy@adriaticexp.com]
Phone: (385) 401-0040